Privacy Policy
Last updated: July 1, 2026
1. Who we are
The Accident Office ("TAO," "we," "us") operates this website as an advertising and consumer-connection service in the auto accident and personal injury space. We are not a law firm and do not provide legal services or legal advice. When you submit our form, we route your information to independent third-party attorneys, attorney networks, and marketing partners who may be able to help with your inquiry.
2. Information we collect
Information you provide: first and last name, email address, phone number, zip code, the type of accident or injury you select, and any other details you choose to share.
Information collected automatically: your IP address, browser and device information (user agent), the page you arrived from (referrer), the URL and campaign/tracking identifiers of the page you landed on, and the date and time of your visit and submission.
3. How we use your information
- To connect you with independent partner attorneys and attorney networks about your inquiry;
- To contact you by phone, text message (SMS), and email about your inquiry, consistent with the consent you provide;
- To measure and improve our advertising and this website;
- To keep records, prevent fraud and abuse, and comply with legal obligations.
4. How we share and sell your information
Our service works by transferring your inquiry to others. When you submit the form, we sell and/or share the information described above with independent partner attorneys, attorney networks, and lead-marketing partners so they can evaluate and respond to your inquiry. We may also share information with service providers who operate this website on our behalf, and when required by law or to protect our rights.
California residents have the right to opt out of the sale or sharing of their personal information. See our CA Privacy Policy and Do Not Sell My Information page.
5. Calls and text messages (TCPA)
By checking the consent box and submitting the form, you agree that The Accident Office and its partner attorneys may contact you at the phone number you provide by phone call and text message, including using automated technology and prerecorded messages. Consent is not a condition of using this service. Message and data rates may apply. Reply STOP to any text to opt out, or use our Unsubscribe page.
6. Your choices
- Unsubscribe from calls, texts, and emails;
- Opt out of the sale or sharing of your personal information;
- Email us at help@theaccidentoffice.com with any privacy request or question.
7. Data retention and security
We retain lead and consent records for as long as reasonably necessary for the purposes described above and to meet legal, regulatory, and record-keeping requirements. We use commercially reasonable safeguards to protect information in transit and at rest; no method of transmission or storage is 100% secure.
8. Children
This website is intended for individuals 18 years of age or older. We do not knowingly collect information from anyone under 18.
9. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted on this page.
10. Contact us
The Accident Office
4229 N Fm Road 620 Suite 327, Austin, TX 78732
1-844-848-8508 ·
help@theaccidentoffice.com